Kampurse works because students trust each other. These guidelines explain what we expect from every member. They sit alongside our Terms of Service (the legal rules) and our Safety Tips (how to protect yourself) — this page is about how we treat one another.
1. Be honest in listings
- Describe items accurately — condition, size, contents, and flaws. Thrift items should carry an honest grade.
- Use your own photos of the actual item, not stock images or another seller's pictures.
- Price fairly and honour the price shown at checkout — no bait-and-switch in chats.
2. Communicate respectfully
- No harassment, hate speech, threats, or sexual content in chats, reviews, or listings.
- Respond to genuine enquiries within a reasonable time, especially once an order is paid.
- Disagree about an order? Keep it civil and use the refund process — that is what it is for.
3. Keep trade on Kampurse
- Negotiate, agree, and pay inside the platform so escrow protects both sides.
- Asking buyers to pay by direct transfer to evade commissions will get your account suspended.
4. Reviews must be genuine
- Only review transactions you were part of, and describe what actually happened.
- No fake, paid, or retaliatory reviews — and no pressuring buyers to leave five stars.
5. Respect verification
- Submit only your own genuine documents. Forged IDs or impersonation mean an immediate, permanent ban.
- One account per person. Duplicate accounts used to dodge enforcement will all be removed.
6. How enforcement works
When guidelines are broken, moderators act in proportion:
- Warning — for first-time, minor issues; the content comes down.
- Listing removal — for misleading or prohibited listings.
- Temporary suspension — for repeated issues or serious misconduct.
- Permanent ban — for fraud, forgery, or safety threats. No appeal.
If you believe a decision was wrong, contact us with your account email and we will take a second look.